Shipping Policy

Delivery Information

We’re excited for you to receive your order! Here’s what you can expect regarding delivery times and our easy ordering process:

Average Delivery Times

Order Processing: Once you place your order, we take 1-3 working days to process it. Typically, if you order during the week, processing takes just one working day. However, orders placed on Friday evenings or over the weekend may take a bit longer.

Dispatch & Delivery: After processing, your order will be dispatched, with delivery averaging 5-10 working days. We strive to make the ordering and delivery experience as smooth as possible for you.

If you have any questions or concerns, our customer service team is always here to help!

Placing Your Order

Ordering from Savannah Sisters Boutique is a breeze! Here’s how it works:

  1. Select Your Item: Browse our product pages and add your favorite items to your shopping cart by clicking the "Add to Cart" button. Be sure to choose the right variants!

  2. Checkout: When you’re ready, click "Proceed to Checkout." Here, you’ll enter your address details—make sure everything is accurate!

  3. Review Your Order: On the dispatch page, you can double-check your address to make sure delivery goes as smooth as possible.

  4. Payment Options: Click "Proceed to Payment," where you’ll find various secure payment methods, including:

    • Credit card (AMEX, Mastercard, Maestro, Visa)

    • PayPal

    • EPS

    • Immediate Payment

Once you’ve selected your preferred payment method, click "Complete Order," and follow the instructions to finalize your purchase. If you encounter any issues, don’t hesitate to reach out to us!

Shipping Costs

Great news! We cover the shipping costs for every order—there’s no minimum purchase required. We want you to know that all our shipments are 100% free of charge as a thank you for being a valued customer!

Shipping Your Order

Found the perfect outfit or accessory? We understand you want it as soon as possible! That’s why we work diligently to process and ship your order quickly.

To keep our prices fair, we collect parcels in larger quantities and ship them once we reach our minimum. We appreciate your understanding as we strive to create a more sustainable world.

Policy on Return to Sender (RTS), Expired Shipments, and Lost in Transit Due to Customer Error

If an order is returned to sender, marked as expired, or lost in transit due to incorrect or incomplete shipping information provided by the customer, including missing apartment or unit numbers, incorrect postal codes, or invalid addresses, the order will be non-refundable.

We are happy to arrange a reshipment once the correct and complete shipping details are provided. In such cases, the customer may be required to cover additional shipping costs. Reshipments will only be processed after the returned package has been received back at our warehouse (if applicable).

To avoid delays or delivery issues, customers are encouraged to carefully review and confirm all shipping details before completing their purchase.

Track Your Order
Want to stay updated on the delivery of your package? You can track your order via our Track Your Order page. The Track & Trace information is available online 2 - 3 days after your order.

At Savannah Sisters Boutique, we partner with a carefully selected network of reliable couriers to ensure your order reaches you as quickly and smoothly as possible. For the long-distance journey from our overseas partners, we most often work with YunExpress and Yanwen, trusted providers in international shipping. Once in the United States, your package is delivered by well-known carriers such as UPS, USPS, FedEx, and DHL, chosen based on your location and current shipping conditions. This thoughtful approach helps us provide dependable delivery times while maintaining the level of care and service you expect from us.

Please Note: Like many online retailers, we may experience some delays due to unforeseen circumstances. We promise to do our best to get your order to you as swiftly as possible.

If you need your order dispatched today, please contact us via email. Our friendly service team is here to help you find the right solution.

Thank you for choosing Savannah Sisters Boutique! We can’t wait for you to enjoy your new pieces!